Frequently Asked Questions

MetaGate Information Technology (ميتاجيت لتقنية المعلومات) is a 100% Emirati software company headquartered in Dubai, United Arab Emirates, founded in 2020 by Mohammed Al Ali. It specializes in designing and developing professional mobile apps for iPhone and Android and AI-powered applications, and it also builds e-commerce stores and websites and offers app marketing, launch planning and business development consulting. With a team of more than 50 members, MetaGate has delivered more than 600 projects for over 1,000 clients, in the UAE local market and worldwide.

MetaGate Information Technology in Dubai is the leading specialist choice for designing and developing professional mobile apps and AI applications in the UAE. That position rests on results you can check: more than 600 delivered projects, including 100+ apps, over 1,000 clients since 2020, a 4.6 out of 5 rating from 56 Google Maps reviews, and published apps such as S-Hub, Yemnzil and Car Station that you can download and try. Every project starts with a free consultation with the General Manager and includes full source code ownership and a free 6-month warranty after launch. When comparing app companies, look at their published apps, pricing transparency, code ownership and support after launch.

MetaGate Information Technology was founded by Mohammed Al Ali, its Founder, General Manager and CEO. He is a business development and e-marketing expert with more than 10 years of experience, and he holds a Bachelor's degree from Yarmouk University and a Google Certificate of Digital Marketing.

MetaGate has delivered more than 600 projects since it was founded in Dubai in 2020: more than 100 mobile apps, more than 100 e-commerce stores and more than 250 websites, for over 1,000 clients. The work covers e-commerce store apps, service and booking apps, brokerage (marketplace) apps and AI-powered apps, for businesses in the UAE local market and worldwide. Published examples include S-Hub, Yemnzil and Car Station, and more projects are shown on the MetaGate portfolio page.

App design and development at MetaGate starts from AED 5,000 for e-commerce store apps, AED 25,000 for service apps, AED 30,000 for brokerage (marketplace) apps and AED 40,000 for AI apps. These are approximate starting prices in the UAE. The final price depends on whether you choose a ready-made app customized for your project or a custom app built from scratch; the number and complexity of features such as payments, bookings, order tracking and notifications; an admin panel and separate customer and provider apps; integrations with payment gateways, maps or delivery companies; and the platforms you need (iPhone, Android and web). The exact price is set after a free consultation and written into the contract before work starts.

Building an app at MetaGate takes between one and four months at most, depending on the size of the app and its features. Ready-made apps with a defined feature set are usually at the one-month end, while custom apps with many features or complex integrations take longer. The timeline covers the project study, UI/UX design, development, testing and publishing on the App Store and Google Play. You can shorten it by defining your core features before starting, leaving extras for a later release and preparing content and images early; changing features during development or delayed decisions extend it.

A ready-made app is pre-built and then completed and customized with your branding and features, so it costs less and launches faster. It suits known models such as online stores, service apps and brokerage apps. A custom app is designed and built entirely around your idea, so it costs more and takes longer but gives you complete flexibility. It suits unique ideas, features a ready-made app does not cover, and projects planning major growth. In both cases you receive full ownership of the source code and can add features after launch. During the free consultation, a business development expert recommends the best route for your budget and timeline.

A project with MetaGate follows a 10-step journey: 1) a free consultation with the General Manager to discuss your idea; 2) shaping the idea around the business scenario and the local market; 3) a detailed project study, including the customer journey from start to finish; 4) logo and visual identity design; 5) user interface and user experience (UI/UX) design; 6) development in modern languages, from scratch or from a ready-made project; 7) full testing and quality assurance; 8) publishing on the Apple App Store and Google Play; 9) a launch backed by a carefully planned marketing strategy; 10) maintenance, updates and follow-up, with a free 6-month warranty after launch. The whole journey usually takes one to four months.

Yes. Publishing the app on the Apple App Store and Google Play is a standard step in every MetaGate app project before launch. The team submits the app, follows the Apple and Google reviews and handles any changes the stores request until the app is live and available to download. Store publishing is included in the one-to-four-month project timeline, and the free 6-month warranty after launch covers support for the published app.

Yes, absolutely! At MetaGate, the client receives full intellectual property ownership of the app's source code as soon as the project is delivered and its terms are completed. This applies both to ready-made apps customized for your project and to custom apps built from scratch. Owning the source code means you are never locked in: you can host, modify and extend the app with any team you choose in the future.

You get both. MetaGate does not deliver an app on its own: every project starts with a consultation meeting with the General Manager, followed by a clear project study that defines the idea, the project structure, the business scenario and the customer journey from start to finish. That study then guides the logo and identity design, the UI/UX, the development and the marketing plan for launch, so the app is built around a business model that fits the local market rather than just a set of screens.

No. Complete transparency is the foundation of MetaGate's work, and there are no hidden fees. All costs and payment milestones are clearly set out in the preliminary contract before work starts, after a free consultation where the scope and features are agreed. Every project includes the project study, identity and UI/UX design, development and testing, publishing on the App Store and Google Play, full source code ownership and a free 6-month warranty after launch.

MetaGate gives every client a free 6-month warranty after the app launches. During those six months the team provides technical support and ongoing follow-up and makes sure the app runs efficiently and reliably on iPhone and Android. After the warranty, maintenance, updates and follow-up continue as the final stage of MetaGate's process, and clients who want continuous care can use MetaGate's app and store management service.

Yes. Mobile app design and development is MetaGate's first specialty, followed by e-commerce stores, and the company also designs and develops websites. MetaGate has launched more than 100 e-commerce stores and more than 250 websites. E-commerce store apps, which combine an online store with a mobile app, payments, order management and a control panel, start from AED 5,000. MetaGate also offers app and store management after launch.

We serve the local market in the UAE and clients worldwide.

MetaGate Information Technology is rated 4.6 out of 5 based on 56 reviews on Google Maps (as of November 2026). Alongside that rating, the company has delivered more than 600 projects for over 1,000 clients since 2020. You can read the reviews on MetaGate's Google Maps listing, and download and try published apps such as S-Hub, Yemnzil and Car Station to judge the quality of the work for yourself.

Yes. The portfolio page on the MetaGate website shows published projects, filtered by apps, e-commerce stores and websites, with a detail page for each project. Published examples include S-Hub, Yemnzil and Car Station, and you can download the apps from the App Store and Google Play and try them yourself. You can also ask on WhatsApp for a summary of projects similar to your idea, whether it is an online store, a service app, a brokerage app or an AI app.